Beijing October 31, according to foreign media reports, the U.S. Consumer Product Safety Commission (Consumer Product Safety Commission) Thursday announced that the laptop had received some reports of overheating, including Hewlett-Packard, Toshiba and Dell notebooks, including manufacturers will recall 100,000 laptop batteries. These battery time for the factory from 2004 to 2006. In addition, the association in China and Acer has also announced to join the ranks of problem battery recall.
Below we introduce the various brands to confirm the battery problem the detailed steps:
Dell:
You can use the following to identify your battery is affected:
1, check whether your battery is affected. If your battery is not listed, you will not be affected.
2, check your specific battery PPID (Dell Parts Parts logo) would be affected. This step required to identify whether your battery is affected. Each model, only a few cells are affected. If the battery belong to the scope of this recall, it will automatically connect to your replacement order form.
Step 1: Does your battery model affected?
Only the following battery models may belong to the scope of this recall:
1K055 C5446 F2100 KD494 W5915 Y1333 K590 C6269 F5132 R331 X5308 Y4500 P474 C6270 GD785 M3006 X5329 Y5466 P922 D2961
H3191 RD857 X5332 OU091 * 2603 D5555 J1524 TD349 X5333 1436 * C5339 D6024 JD616 U5867 X5875 C5340 D6025 JD617 U5882 X5877
These part numbers are as follows will be printed on the back of the battery pack.
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Step 2: if your specific battery affected by this issue?
To determine whether your battery is affected by this issue, should click here. Web site will help to guide your search and enter the battery identification number back in order to determine whether the battery affected by this issue. If the battery is affected, you’ll automatically be connected to the replacement is scheduled to enter a request or provide you with telephone numbers in order to obtain the location of support services. If the battery is affected by this recall, you’ll be automatically connected to the replacement order. Dell will also offer you to return the affected battery pack to achieve the correct way to dispose of.
Please note that only the affected belong to the battery recall list does not include the laptop itself.
Wait for Dell in the back when the replacement battery pack should not be used by the battery recall. You can give notebook originally provided AC adapter power cord to continue to use the laptop.